Data Protection & Privacy – Taita Taveta University

At Taita Taveta University, we value your privacy and remain dedicated to safeguarding your personal data. This Data Protection Information Statement explains how we collect, use, share, and secure your personal information when you access our website or utilize our services, in accordance with the Data Protection Act 2019 and relevant regulations.

1. Collection of Personal Information

When you visit our website, we may gather certain personal details such as your name, email address, phone number, and browsing behaviour. This information may be collected when you complete online forms, use our digital services, or communicate with us through email or other channels.

2. Use of Personal Information

The personal data we collect may be used for the following purposes:

To deliver the services and products you request.
To communicate with you, respond to your inquiries, and offer support.
To enhance your experience on our website and customize our services to your needs.
To improve our website, services, and offerings.
To send updates, promotional information, or other messages that may interest you.
To meet legal requirements and safeguard our legitimate interests.

3. Sharing of Personal Information

We may share your personal data with third parties under the following conditions:

With service providers and partners who support our operations—including website management, payment processing, product delivery, and other essential functions.
With law enforcement agencies, government authorities, or other entities when required by law or necessary to protect our rights.
With your consent or as communicated at the point of data collection.

4. Protection of Personal Information

We implement appropriate technical and organizational measures to secure your data against loss, theft, unauthorized access, disclosure, alteration, or destruction. However, please be aware that no online or electronic system is entirely foolproof, and absolute security cannot be guaranteed.

5. Your Rights

You have certain rights regarding your personal data, such as accessing, correcting, updating, or deleting your information. You may also request to limit or object to certain processing activities or ask to receive your data in a structured, commonly used, machine-readable format. To exercise these rights, please contact us using the details provided below.

6. Changes to this Statement

We may revise this Data Protection Information Statement periodically to reflect changes in our practices or legal requirements. Any significant updates will be communicated through our website or other appropriate means.

7. Contact Us

If you have questions, concerns, or requests related to this statement or how we handle your personal information, please reach us at dpo@ttu.ac.ke

Thank you for trusting us with your personal data. We remain committed to protecting your privacy and continuously upholding that trust.