ICT Department
Driving Digital Transformation and Innovation
Kibwana Zamani
Head of ICT Department
Mandate of the Department
The Department of Information and Communication Technology (ICT) is the central hub for managing and supporting the university's ICT infrastructure, systems, and services. Our mandate is to:
- Develop and implement ICT policies, procedures, and standards to ensure efficient and secure operations.
- Manage ICT projects, including the deployment of new technologies and systems to support the university's academic, administrative, and research functions.
- Provide reliable and innovative ICT services to students, faculty, and staff.
- Offer user support and training to enhance digital literacy and ensure effective utilization of ICT resources.
- Ensure the security, integrity, and availability of the University's ICT systems and data.
- Identify and integrate emerging technologies to enhance University operations and services.
About the Department
The ICT Department is responsible for providing, maintaining, and supporting the university's information and communication technology infrastructure and services to support teaching, learning, research, and administration.
Office Location
The Department of ICT is located at B7 Building in 'Runda' zone.
Areas of Expertise
ICT Infrastructure Management
Overseeing the university's network, servers, and cloud systems
Project Management
Leading ICT projects from planning to execution, ensuring timely and within-budget delivery
User Support and Training
Providing technical assistance and training programs to empower users with ICT tools and systems
Cybersecurity and Data Protection
Implementing measures to safeguard the university's digital assets and sensitive information
Service Management
Delivering and maintaining ICT services such as email, learning management systems, and enterprise resource planning (ERP) systems
Core Functions
Network Infrastructure
Network infrastructure management and maintenance
Systems Administration
Systems administration and support
Software Development
Software development and maintenance
Database Administration
Database administration and management
ICT Security
ICT security and cybersecurity
User Support
User support and helpdesk services
E-Learning Platform
E-learning platform management
ICT Training
ICT training and capacity building
Key Responsibilities
Services Offered
Helpdesk Support
Technical assistance for students and staff
Email Services
University email accounts for students and staff
Wi-Fi Access
Wireless internet across campus
E-Learning Portal
Access to online courses and materials
Student Portal
Access to academic records and services
Computer Labs
Access to computing facilities
List of Staff
The Department of ICT is staffed by a team of skilled professionals dedicated to supporting the University's ICT needs.
Oversees the department's operations and strategic direction.
The department has a dedicated team of ICT professionals supporting various functions across the university.